Reviews

Yes. Whenever a new review is left for one of your products, you will be notified by email and you will also see the update inside your seller panel. This allows you to quickly stay informed and respond if needed.

Yes. After an order has been fulfilled and an amount of time has passed, DogPack automatically sends the buyer a friendly reminder by email inviting them to leave a review for the items they purchased from your store.

This helps encourage feedback in a natural way, ensures reviews come from verified buyers, and allows you to build trust and credibility on the platform over time.

Yes. Any logged-in DogPack user can leave a review on your products. However, if they did not purchase the item through DogPack, their review will not have a Verified Purchase badge.

Only reviews from orders completed on DogPack receive the verified badge, which helps buyers quickly identify feedback from confirmed purchases.

Encouraging your existing customers to leave reviews on DogPack is a great way to build up your review count and show potential buyers that your products are trusted and well-received.

Yes. If you believe a review is spam, misleading, or inappropriate, you can report it directly from the Reviews section in your seller panel.

Once reported, the DogPack team will review the submission and take appropriate action if it violates platform guidelines.

Yes. After your store is connected to DogPack, you can provide verified proof of your reviews from other platforms. Your store’s overall rating will then be updated to reflect an aggregated average that includes those external reviews.